FAQ

1. What are the payments methods?

We accept major credit cards through PayPal:
Visa
Mastercard
Amex
Discover
JCB

2. How do I know if my payment is successful?

An order confirmation email will be sent to you once payment is successful.

3. When will I receive my order?
For local deliveries, you will receive your items 2-3 working days after order has been verified. An email will be sent to you once items have been dispatched.

4. Is there a shipping fee?

There is no shipping fee for both Standard courier and Self-collection option.

5. Do you offer self-collection?

Yes. Please select the option (Self-collection) upon checkout. Please make your way down to collect your item only when you received an email stating that your item is ready for collection.

6. How do I track my order?

A tracking number will be be sent to you after your order has been dispatched.

7. Are all products available online?

No. You may find items from our past collections at our various stockist.

8. Can I cancel my order after I have placed it?

You may cancel your order on the same day you have placed it. All orders cannot be cancelled after that.

9. Can I return my order after I have received it?

You have 14 days from the date of delivery to make a return. Please read our Terms & Conditions at the bottom of the page for more information.


For other enquiries, please email us at info@weekendsundries.com